If the sound works through them, you might have a hardware problem with the laptop's built-in speakers. If you're having trouble with your laptop's built-in speakers, try connecting headphones or a set of speakers. Chrome users, for instance, can click the music note icon in the browser's menu to control audio playing from any tab. The same goes for YouTube and other in-browser players-it's easy to mute them accidentally, which can be frustrating to diagnose later. Make sure the music or video player, or any other app you're using, is unmuted and turned up. If you hear a ding when the volume is increased, the app you're trying to use may be muted instead. If you have external speakers plugged in, make sure they're turned on and turned up, too. For devices running an older OS, there will be an individual sound button instead. Drag the Sound bar to the right to make things louder. Mac users running macOS Big Sur or later will have the sound controls hidden within the Control Center icon in the top-right corner of the screen. Click it, select the volume bar, and drag it to the right to turn up the sound when you let go, you should hear a "ding." In Windows 11, the Wi-Fi, volume, and battery settings are found via a single button on the taskbar.
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